Hilton New Orleans / St. Charles Avenue, New Orleans - Reviews, Room Options & Prices 2025

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About the Hotel

333 Saint Charles Ave, New Orleans, Louisiana, United States of America, 70130

Hilton New Orleans / St. Charles Avenue, a 4-star hotel in the heart of the Central Business District, preserves 1920s artisanship with original chandeliers, marble floors, and hand-crafted inlay tile ceiling in the Grand Entry Hall. The property features an indoor pool and the French-German brasserie Luke.

Modern Business Accommodations

The 252 rooms at Hilton boast premium bedding, laptop-compatible safes, and laptop-friendly workspaces. Oversized quilted headboards and Art Deco-style lamps define the room aesthetics, while black-and-white photography of the streetcar line reflects city views. Twenty-four rooms include widened doors and adapted bathrooms for accessibility.

Signature Brasserie Dining

Luke Restaurant, under Chef John Besh's direction, operates as a classic New Orleans Brasserie with a raw bar, curated wine list, and local craft beers. The full-presentation kitchen allows guests to watch culinary preparation, featuring specialties like apple-buttered beignets and slow-cooked eggs with duck sausage.

Premium Leisure Facilities

The Hilton New Orleans St. Charles Avenue maintains a 24-hour fitness center and one of the city's few indoor hotel swimming pools. The Executive Club Lounge offers computers, flat-screen TV, board games, and billiards.

Central District Location

Located three blocks from Canal Street, the hotel sits directly on the Mardi Gras parade route. The property is 0.5 miles from Union Station and 9.5 miles from Louis Armstrong New Orleans International Airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom King Suite

Max:

4 persons

19 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Double Room Mobility accessible

Max:

4 persons

17 m²

Bed options:

2 Double beds

Heating

Air conditioning

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Double Room

Max:

4 persons

17 m²

Bed options:

2 Double beds

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

New Orleans1700 ft

Airports

New Orleans Lakefront (NEW) 8.4 mi

Louis Armstrong New Orleans International (MSY) 13.7 mi

Train

Union Station3000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

Parking

USD 52 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Valet parking
Housekeeping
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Live entertainment
Garden area

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

333 Saint Charles Ave, New Orleans, Louisiana, United States of America, 70130

Map view

333 Saint Charles Ave, New Orleans, Louisiana, United States of America, 70130

City landmarks

Museums

The National WWII Museum

3300 ft

Parks

Jackson Square

4200 ft

Canal St to Esplanade Ave

French Quarter

4900 ft

New Orleans

Bourbon Street

4200 ft

from Esplanade Ave to Royal St

Frenchmen Street

1.1 mi

Aquarium

Audubon Aquarium of the Americas

3200 ft

Church

Saint Louis Cathedral

4000 ft

Cemetery

St Louis Cemetery No 1

4300 ft

Parks

Louis Armstrong Park

1.1 mi

1500 Sugar Bowl Dr

Mercedes-Benz Superdome

3600 ft

Museums

Ogden Museum of Southern Art

3100 ft

Mall

New Orleans Riverwalk Shopping Center

3000 ft

800 Decatur St

Cafe du Monde beignets

4600 ft

Museums

New Orleans Jazz Museum

1.3 mi

Museums

Louisiana Children's Museum

3100 ft

Museums

Cabildo

3800 ft

419 Decatur St

Jean Lafitte National Historical Park and Preserve

3400 ft

Events

Morial Convention Center

4000 ft

Market

French Market

4200 ft

Gallery

Contemporary Arts Center

2500 ft

1501 Dave Dixon Drive

Smoothie King Center

4400 ft

Zoo

Audubon Butterfly Garden and Insectarium

2100 ft

Fountains

Spanish Plaza

3000 ft

Shopping Area

Canal Place

2500 ft

Museums

Museum of Death

2600 ft

Museums

New Orleans Historic Voodoo Museum

4400 ft

St Charles Avenue

Garden District

1.3 mi

726 St Peter St

Preservation Hall

1.3 mi

Nearby

Parks

Lafayette Square

900 ft

Church

Immaculate Conception Church

1800 ft

Restaurants

Luke

200 ft

333 Saint Charles Avenue

Trenasse

200 ft

444 Saint Charles Ave Ste 100

Pete's Pub

200 ft

444 Saint Charles Ave Inter Continental New Orleans

Street Car Cafe

500 ft

312 St Charles Ave

The Ruby Slipper Cafe

1600 ft

200 Magazine Street

Mother's Restaurant

1700 ft

401 Poydras Street

Jimbeaux's Bar & Grill

1200 ft

326 Camp St

Loa Bar

900 ft

221 Camp St

Rockrose

1000 ft

217 Camp St New Orleans LA 70130

Acme Oyster House

1900 ft

724 Iberville Street

Laurel Oak

1000 ft

535 Gravier St Intersection of Camp and Gravier inside the Magnolia Hotel

Cafe at the Square

700 ft

500 Saint Charles Ave

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

5.8

Location

8.3

Service

5.3

Dining

5.8

Anne

United States of America, March 2025

5.0/10

I recently stayed for four nights at the Hilton on St. Charles Avenue, and my experience was disappointing. The hotel's location is convenient, just a few blocks from Bourbon Street, and my room was spacious, but I faced several significant issues. The executive lounge was extremely overcrowded, and the breakfast quality fell short of expectations. My biggest concern, however, was the unsettling incident where I believe my phone was stolen by an employee while I was in the lounge, and the hotel's response was unsatisfactory.

Rooms

7.0

My room was spacious and quiet, but the bathroom felt surprisingly small. The decor had a classic charm, although some aspects looked a bit dated.

Service

5.0

While some staff were friendly and attentive, the overall service was inconsistent. I was particularly troubled by the handling of the theft incident, as no serious follow-up occurred.

Location

8.0

The hotel is conveniently located near key attractions, making it easy to explore New Orleans. It's close to Bourbon Street, yet positioned away from the craziness.

Dining

5.0

The executive lounge offered a nice setting, but the breakfast selection was lackluster. I was disappointed with the food quality, especially given my expectations from previous stays.

Facilities

5.0

The amenities like the lobby and lounge space were well-decorated, but the cleanliness was an issue, with overcrowding leading to a lack of maintenance.

Bryan

United States of America, January 2025

5.0/10

My stay at the Hilton New Orleans / St. Charles Avenue was a mixed bag. The hotel is clean and well-located, just a couple of blocks from Canal Street and the French Quarter, which was super convenient for exploring the area. However, I found the rooms to be quite small for the price, and despite the friendly staff, the service overall felt a bit uneven, especially regarding housekeeping. The breakfast options were pretty underwhelming considering the quality I expected from a Hilton.

Rooms

6.0

The room was clean but surprisingly tiny. I had read that they were small, but it was more cramped than I expected, especially for the price. I was also a bit disappointed that my requested room wasn’t ready even though I had a reservation.

Service

5.0

The staff were friendly and helpful, but there were times when the service felt slow or lacking. I had a couple of instances where my room wasn’t cleaned as expected, which was frustrating.

Location

8.0

I loved the location! It’s within walking distance of many attractions, yet it feels removed enough from the chaos, which was a nice balance. Getting around was super easy with the streetcar line right outside.

Dining

5.0

Breakfast in the lounge was a letdown. There weren’t many warm options, just a few scrambled eggs and sausage, which I expected more variety from a Hilton breakfast. I might opt for breakfast elsewhere next time.

Facilities

6.0

The hotel’s character was unique and charming, reflecting its historical roots. However, the gym's equipment could use some maintenance since not everything was in working condition.

Jerry

United States of America, January 2025

7.0/10

My stay was a mix of positives and negatives. The hotel's location is fantastic, making it easy to explore the vibrant streets of New Orleans. While the restaurant, Luke, had delicious food, I experienced issues with housekeeping and noise disturbances from adjacent rooms. Overall, I can't say I'd recommend it for a peaceful stay.

Rooms

5.0

My room was spacious but not as clean as I'd hoped. The tile had some stains and the mini fridge contained food from previous guests. The comfort of the bed left something to be desired, too.

Service

6.0

I interacted with friendly staff at the front desk, but housekeeping skipped my room one day and finding fresh towels was a hassle. I felt that service could have been more attentive in addressing these issues.

Location

8.0

The location was a highlight of my stay. I was within walking distance of many attractions, which made my exploration of the city so much easier and enjoyable.

Dining

8.0

Dining at the on-site restaurant, Luke, was a good experience. The food was high quality and added a nice touch to my visit.

Facilities

6.0

The hotel could benefit from more facilities, as I noticed during my stay that there weren't many options available. While I didn’t mind this during my short visit, it would have added value.

Walter

United States of America, November 2024

6.6/10

During my stay at Hilton New Orleans / St. Charles Avenue, I found the location to be fantastic, with easy access to the French Quarter and other attractions (perfect for exploring!). However, the service and room quality failed to meet my expectations considering the price. I encountered issues with check-in and my room condition, which dampened my overall experience.

Rooms

5.0

My room was large but had a musty smell upon arrival, and I struggled with the tiny bathroom layout. The closet door was stuck, which made unpacking impossible. Overall, it felt outdated for the price I paid.

Service

5.0

Initially, there was a lack of communication and attentiveness from the front desk. However, one staff member, Dione, provided really good service during my stay. It was clear that service could vary significantly.

Location

9.0

The hotel's location is a highlight—close to the action of the French Quarter but far enough to avoid the noise at night. I loved being able to walk to so many historic sites and restaurants.

Dining

5.0

I enjoyed the dinner at Luke, the on-site restaurant, but breakfast offerings were lackluster and inconsistent, which was disappointing for a Hilton hotel.

Facilities

5.0

The fitness center had a good selection of equipment, but it reeked of stale cigar smoke, which was unpleasant. Valet service was the standout part of my experience, providing timely and friendly assistance.